Customer Testimonials
Just finished our second GV80 purchase from Genesis of Milwaukee. We were treated well by Brady and manager Jim. Will go back again when it’s time for the next car. The team worked with us to get to a solution we were happy with. I’ve already referred my friends to check out Genesis of Milwaukee. Oh yes, my new GV80 3.5T prestige is awesome!
A very fair and accommodating experience. I highly recommend Genesis of Milwaukee. I worked with Brady Ryan and Jim Tessmer. Both really great people who treated us fairly and honestly. I never felt like I was dealing with someone trying to take advantage.
Since I have bought my GV80 the staff in service has been amazing. They will take care of you regardless of how big or small the task. Thank you Genesis Team of Milwaukee for keeping my vehicle in amazing shape.
Brady was our Salesman at Genesis of Milwaukee. He did a fabulous job in addressing all of our questions and making this a positive car buying experience. Also, the Sales Manager, Jim, and the Finance Manager, Tim were outstanding to work with. Thank you guys!
Recently purchased 2025 G 70 for my daughter. Dealership, and every one there, went above and beyond my expeditions of a car dealership. Brady did an excellent job dealing with me on the purchase sight unseen vie e mail and phone calls. Time we arrived, everything had all been taken care of and ready to go. The dealership went out of their way to make my daughter's first car purchase amazing! I was impressed with the facility and the experience they provided along with the manager Don, taking the time to see that every and all of my daughter's needs ...
Xander Gawin helped us lease a GV60 through Genesis of Milwaukee. The pricing was very fair and overall service level was outstanding. Xander in particular went out of his way to make sure the transaction went smoothly. Easily the best auto buying experience I have ever had.
Really enjoyed working with this dealership buying a new GV80. Himmy Pathak was our sales rep and he was very friendly and informative, I never felt pressured or unclear as to the details of the deal. Jim Tessmer, the executive manager, was easy going and professional making sure the deal took place flawlessly. I'm looking forward to a long relationship with the dealership because service is included for the first three years.
I bought a new GV80 from Genesis Waukesha and Himmy Pathak was my salesperson. From start to finish, Himmy was so easy to work with. He is very professional, informed, and friendly. The dealership is well managed so the process of buying a car doesn't take the whole day. The executive manager, Jim Tessmer, likewise was very friendly and professional making sure the deal was spelled out clearly and accurately. At no time did I feel pressured or uncomfortable and the price was very competitive, even with the folk near Chicago.
I purchased my vehicle here and have continued to since get it serviced here. The staff was very helpful when I was looking to buy and is very professional each time I’ve interacted with them for service. The valet pickup for service is so convenient when you have a busy schedule—really love that perk.
Frank, I wanted you to know how impressed I am with your Genesis team. I have bought a lot of cars from different dealers and this new car transaction was a pleasure working with Jim and Alex. They are both true professionals and they make your brand stand out from the competition.
What a professional organization! And Harman, my sales consultant, was efficient, and knowledgeable throughout the process. I purchased a Hyundai hybrid Tucson and am very satisfied...it's a great vehicle that meets my needs and "checked" all my boxes.
Awesome service and pricing!
great service no hastle into making a purchase
While I had an excellent experiece with Genesis of Milwaukee, I do not want this post to publicly with my profile name, picture, or link to my profile.
Excellent experience right from the beginning. Matt Mueller did an excellent job of explaining the different GV80's Jim the manager talked two me twice to see if I had any other questions. Drove home with a new Genesis. Matt spent a lot of time going through in's and out's and told me to call anytime for any assistance, also got a follow up call the next day.just to touch base.
Great experience, lots of inventory to browse on the lot. Xander, my sales person was wonderful to work with. Responsive and thorough. Overall a great experience from the first time I walked in to the finance office and vehicle delivery. Thank you!
Wonderful sales staff and F&I person. Attention to detail is amazing and the sales process was incredibly rewarding. Thanks you!
Matt was excellent. So easy to work with! The whole buying process was smooth, including working with Chris on the closing.
My salesperson Darlene was great to work with.
Very efficient and friendly.
This was the first time that I enjoyed buying a car and dealing with a sales person. They made me feel that anything I needed they would be there for me. No pressure to buy any add one.
DeShawn was a great salesperson. Very informative. Would definitely do business with him again
Our salesman Matt was very detailed and a pleasure to work with. Would recommend Matt.
Amazing experience all around!!!
Matt was great! Thanks!
Sales person was great! Matt stayed on my vehicle until the day it arrived!
Very professional and accommodating. Bought a gorgeous gv 70 from them. Definitely recommend.
I had a great sales experience with Deshay. I'd highly recommend this location if you are looking for a Genesis. I was able to put a hold on the car and it arrived earlier than expected. Great service and explanation on the abilities of the vehicle.
Last service in 'old building'. New shiny Boucher Genesis facility due by year end.
Good services! They gave us a new car for free! How awesome is that!
great ownership experience of a gv70. Our first year has been virtually trouble free, and the car's interior is gorgeous. It's a real pleasure to drive. Genesis of Waukesha has been great to work with throughout. We live 20 or so miles from the dealership, and getting to use the included concierge service for service appointments has been a real pleasure. Basically an employee comes to the house on a scheduled day, drops off a nice loaner, and brings it back clean several hours later. It truly is top notch customer service.
I needed an oil change in my 2020 Sonata and I called Genesis of Waukesha, and they were so awesome and I had an appointment the next day. I will be coming back for another oil change and possibly a few other maintenance needs. I highly recommend you bring your vehicle to their service guys, they were super friendly and very professional/communicative throughout the entire process. 👍🏼
Boucher Hyundai is a fabulous dealership with very friendly and knowledgeable sales staff and managers. Dade was my sales person and he was great to work with from looking at cars to delivery. He explained all aspects of the cars I test drove at and made choosing the right vehicle for my family an easy process. I would recommend him to any family and friends.
I could not recommend their service dept. more highly. I just got a new G70 and for some unknown reason one of the tires was an older tire that didn't match the factory tires and the wheel had some curb rash scrapes. Since it was new and they could not get the previous Michelin model that was on the car, they replaced all four tires as well as had the wheel damage repaired! I was very pleasantly surprised, I give them my highest recommendation. Their staff is very friendly and professional as well. Looking forward to 3 years of top ...
We were interested in trading our '15 Genesis in on a GV70. We worked with, and had interactions with two reps at Genesis of Waukesha, both were very professional to work with. The end result of which created a positive buying experience. Darlene Larsen was key as we navigated through all aspects within the details of the trade/purchase. I would and will recommend family and friends to reach out to her if they're in need of a vehicle going forward.
Minus one star for lack of coordination with Genesis app to schedule. Needs to be fixed. The service itself was excellent.
The dealership was clean and offered snacks and beverages. The sales people are very helpful and friendly. I highly recommend Gordy Bouchet Hyundai in waukesha Wi.
Just moved to the area and completed my first visit to Genesis of Waukesha. The maintenance team is very helpful and efficient. They walked me through exactly what maintenance was needed and what was suggested. I will return for my next service.
Oil change completed with good vehicle inspection, good communication and I like the written multi point inspection sheet
They were ready for me when I arrived. Very personable and professional. Would definitely utilize the service dept again in the future.
Great service as usual. They kept me informed regarding what the car needed and completed the work on time.
Mr. Dan Doble was helpful, courteous and did a great job with my car. I have worked with him in the past and he has always been wonderful.
Tom did a great job helping to find the car that fit all my needs, he was patient and helpful in explaining the features and told me to contact him if I had any questions so I could come back to the dealership for another tutorial. We've been longtime customers and will taking any future business here as well.
Service did a good job of installing the complete antenna system in my 2017 Hyundai Sonata. Note I did not need a complete antenna system as there was nothing wrong with it. It’s just I lost my shark fin cover that protects the circuitboard. The shark fin cover came off on the interstate while I was driving the car. Hyundai corporation doesn’t just sell a replacement cover. You have to buy the whole antenna system. The shark fin covers coming off is a known problem to Hyundai. Yet they’ve done nothing to correct the problem. This is a ...
My salesman, John Kemmer was very helpful and friendly. He explained everything to my satisfaction and I never felt pressured. It was a good car buying experience.
Tom did an exceptional job working with me to come to a price that both myself and the dealership could agree upon. His follow up and follow through was impeccable to which I appreciate. I have to come back to get some follow-up work done but he’s called me on his day off to keep me in the loop and make sure I was satisfied.
I really like my salesperson, Tom Kemmer was totally upfront and honest regarding my purchase. He took time to explain every aspect of the sales process.
It is a great place to get a vehicle. They have Helpfully and friendly sales people.
I was driving down to Milwaukee to pick-up a new gas vehicle from a manufacturer out of Michigan, as I decided to not proceed with a well-known EV because after realizing I was going to put the most down I've ever put down on a car, and the payment was still going to be 3x higher than any other car payment I've had, and found that Boucher had 1 vehicle on lot that met my criteria. Upon seeing it, I called Alex Dominguez, and he let me know the vehicle was still on lot, and he put it on ...
Very professional. Very thorough. Good experience. Very solid sales team. Never felt pressured. Everything explained to our satisfaction.
Great customer communication when you enter the door. Great qualified mechanics that bring your car back with all the repairs done as requested.
Rick was awesome, very professional. Everything was very smooth and wonderful. Staff was overall friendly and job was well done
Got the recall finally completed. Glad to have it resolved in a timely manner. Whoot whoot
Service was fast friendly and right on time. i highly recommend them and will be back for sure.
Brad was awesome!!! funny yet professional....Sorry he had to put up with me .....LOL
Always on top of it. Customer service is wonderful. Retention is also what they focus on which is a plus!
Great attention to detail and thorough service.. Technician found a motion damper that had been unhooked by another Hyundai dealer and reattached it. Greatly impressed.
Very professional and made us feel right at home and definitely recommend our friends about our experience
Great experience. Great culture of putting people first. It was never a pushy sales pitch. They were more concerned with what was right for me. I would recommend them to anyone. Everyone from the salesperson, manager, and finance were great to deal with. Thank you
Brad was terrific to work with. He listened to what I was looking for and made several suggestions. We test drove the car that I bought and he answered my questions regarding the bells and whistles, even a day after I bought it!
Everyone at Hyundai was very helpful! We worked with Dominic and he did a great job!
I am very happy with all who work on my car but it is very difficult to get the appointment in the first place. No one in service department answers the phone . If you leave a message ,no one calls you back. Sometimes I leave a message and state I just have a quick question but no one calls me back. I will say once after 5 attempts to make a service app and no one calling back I asked to talk to a manager and was immediately helped and received an app in a treasonable time. Thank You Linda
My salesman was great - very accommodating and he worked hard to get my business. The only reason for the four stars is because this transaction added four inquiries to my credit report. My score dropped a lot because of that, even though I only financed a small amount. I might have dropped another star because the sales manager gave false information about what was included with the purchase. But, I ended up with a great car and I can ding him in the next rating.
Wonderful service. Jean is so pleasant to work with. She knows her job well. I will always ask for her for servisr.
I waited for 1.5 hrs. Part of my wait time was due to the service person checking her voice messages.
Michael L is by far the best salesman ever! He exceeded all of my expectations.
Super please with everyone I dealt with at Boucher Hyundai! They took care of all my needs.
Wonderful Experience. Fast and efficient purchase process. Wonderful dealership to buy a car and service a car.
Staff was friendly and helpful. I asked how long will it take for a oil change said about a how . The service call less than half hour said your vehicle was done!
No problems. Darlene was great. Process for buying a car was made super easy. Appreciate the extra effort to stay in touch and work out a deal.
Easy to work with. Work is done correctly. Even washed the car. Love this dealership.
They are always so fast and friendly whenever I get service done. Plus everything is always easy to understand when they explain things.
The sales staff at Genesis of Waukesha was great to work with...very knowledgeable on the vehicles and they made the process smooth and efficient.
Everything was great, no unwanted pressure, helped with what I actually wanted. And everything moved fairly quickly.
Boucher Hyundai gave me prompt excellent service. The service rep- Jean Sommers greeted me immediately upon my arrival with a smile and went straight to work
Very helpful and Courteous. Answered questions. Followed up and made sure I was satisfied and happy.
From start to finish I was absolutely satisfied with my experience! Brad and the team were awesome!
Michael and Jessica were awesome to work with. Never pushy only supportive in what I wanted. Both followed up with me after I made my purchase. I feel I can come in anytime with my questions.
Brad was outstanding! He worked with the sale and pick up of vehicle. It went smoothly . We love the vehicle. Realized it needs new tires in the front that we didn’t count on, but we had a great trip to Wisconsin. The staff was easy to work with and made us feel comfortable throughout the process.
I was a really good experience. We did have to make a couple of trips to from Racine to Waukesha to finalize the deal, but we are happy with how it turned out. Only a couple of days driving my new G70 so far, but I love it.
I was in for service and I probably only had time for my cup of coffee and a little relaxation before they were done. Everyone is always very professional there.
everything was A- one here....great experience working with everyone, especially Matt. Love my car...thanks to everyone
Excellent customer interaction without being pushy. Actually listens to your needs and very transparent.when negotiating price.
I had a difficult trade--a classic corvette--that they handled very well. They gave me honest answers and a fair value. The purchase of my new vehicle was very easy and Dade, my salesman, was very knowledgeable and honest about the process. Would highly recommend both Dade and the dealership.
Always professional, always makes you feel at ease. They have a good sense of humor too.
The waiting room is clean and quiet. Service was quick and painless. Appointment was made easily.
Very attentive to detail and responsive to our concerns! We have had some oil issues, and you have done everything you can to help us track it down and fix it!
Wonderful Company to do Business With and does Very Good Work! Have two new Cars from them!
Jean Sommers was excellent to work with! Very professional & friendly, and the service was done in the timeframe that was planned. Thank you, Jean!
Purchased a 2022 Tucson. Sales rep Matt Mueller was excellent. They helped us find the exact model and trim we were looking for and retrieved it from a dealership in Illinois (they traded one of their vehicles for the one we wanted). The purchase process itself was the fastest we have ever experienced. I would definitely go back to this dealership.
Friendly and customer focused. The service department was very accommodating to GE me ready for an upcoming road trip. They bend over backwards to get things done.
This was positively the best sales experience I've ever had. Dom was the best salesman I've ever worked with. 10/10 will purchase my next car from him/them.